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Metrics for IT Service Management: ITSM Library (Best practice)
4.5
РСД24,759
7500+ JHARKHAND OBJECTIVES – MANISH RANNJAN , IAS Paperback – 5 February 2021
4.1
РСД727
Humanising IT: Human-centred Design for IT Service Management
РСД8,051
IT Service Management: Support for your ITSM Foundation exam
РСД16,229
IT Service Management: Support for your ITSM Foundation exam
4
РСД5,218
Outsourcing: The Practical Service Manager Guide to IT Outsourcing
РСД22,069
IT Service Management: A guide for ITIL Foundation Exam candidates
РСД2,227
ITSM For Complete Beginners: Expert Guidance for Newbies | A Comprehensive Handbook for Beginners in the World of IT Service Management | Empower Yourself with Essential Knowledge
РСД1,359
The Global Economy as You've Never Seen It: 99 Ingenious Infographics That Put It All Together
4.7
РСД17,149
Reframing ITIL: A Systems Thinking Look at IT Service Management
4.3
РСД9,429
Foundations of IT Service Management with ITIL 2011: ITIL Foundations Course in a Book
4.3
РСД13,839
ISE Service Management: Operations, Strategy, Information Technology
РСД38,049
Incident Management for IT Service Operation: Process Lifecycle and Best Practices
РСД2,272
ITSM for Leaders: 3rd Edition: A Leader's Guide to Understanding IT Service Management
РСД14,889
The Practical Guide To World-Class IT Service Management
4.2
РСД7,501
Foundations of IT Service Management
РСД5,148
The Beginners Guide To ITSM: Expert Guidance for Navigating the World of IT Service Management | Unlock the Secrets to Successful IT Service Management as a Newbie
РСД1,637
Master the Basics of IT Service Management 2024: Achieve Technological Excellence with Comprehensive IT Service Management Techniques
РСД1,625
IT Service Management: Support for your ITSM Foundation exam
РСД7,839
The Art of IT Service Management: A concise and holistic focus on quality within it service management
РСД7,599
IT Service Management Based on ITIL(R) 2011 Edition
4.5
РСД31,439
Metrics for IT Service Management: ITSM Library
4.6
РСД28,589
Master IT Service Management with this comprehensive guide: The Ultimate Handbook to Mastering IT Service Management for Newcomers and Unlocking Success
РСД1,734
The Beginners Guide To ITSM: Expert Guidance for Navigating the World of IT Service Management | Unlock the Secrets to Successful IT Service Management as a Newbie
РСД1,384
Metrics for IT Service Management
4.4
РСД11,649
Ten Steps to ITSM Success
4.4
РСД2,424
How to be a Good Boss and a Great Leader: Team Building, Time Management, and Communication Skills for the First Time Manager or Entrepreneur (Effective leadership principles for businesses big & small)
FREE
IT Vendor Management A Complete Guide - 2021 Edition
РСД68,099
IT Service Management For Mumbai University T.Y B.SC IT Sem 6
РСД2,539
ServiceNow ITSM (Information Technology Service Management) Knowledge Guide (ServiceNow Information Technology Service Management (ITSM))
РСД7,069
Project Management for Professional Services: Master Your Projects, Win More Clients, And Make More Profit
РСД1,337
The Service Desk Handbook: A Guide to Service Desk Implementation, Management, and Support
4.5
FREE
Managing The Professional Service Firm
4.6
РСД2,122
Service Management: It's All About the People
FREE
Service Desk Manager's Crash Course
FREE
IT Risk Management A Complete Guide - 2021 Edition
РСД12,149
Cloud Services Management for BE Anna University R21CBCS (Vertical II - CSE / IT / AI&DS - CCS375 & Vertical II - CS&BS & Vertical III - CSE/IT/AI&DS - CCS336)
РСД344
The Service Culture Handbook: A Step-by-Step Guide to Getting Your Employees Obsessed with Customer Service
4.6
РСД10,249
Process Excellence for IT Operations: a Practical Guide for IT Service Process Management
4.4
РСД15,549
It's Your Ship: Management Techniques from the Best Damn Ship in the Navy, 10th Anniversary Edition
4.7
РСД11,819
Mastering IT Service Management and Infrastructure Library: Concepts, Techniques, and Applications
FREE
The Answer is a Question: The Missing Superpower that Changes Everything and Will Transform Your Impact as a Manager and Leader
4.4
РСД13,929
Effortlessly Become a Master of IT Service Management: Unlock the Power of IT Service Management with Simple and Effective Strategies
РСД1,768
Change Manager: Careers in IT service management (BCS Guides to IT Roles)
РСД11,309
The Art of Explanation: Making your Ideas, Products, and Services Easier to Understand Paperback – Illustrated, 20 November 2012
4.3
РСД4,007
ServiceNow IT Operations Management: Demystifying IT Operations Management
3.3
РСД29,729
IT Application Service Offshoring: An Insider′s Guide
РСД470
Service Management: Operations, Strategy, Information Technology |9th Edition
РСД1,428
IT SERVICES BUSINESS MANAGEMENT: CONCEPTS, PROCESSES AND PRACTICES
5
РСД269
IT Service Management A Complete Guide - 2021 Edition
РСД55,479
IT Service Continuity Management A Complete Guide - 2021 Edition
РСД56,319
Implementing Metrics for IT Service Management: ITSM Library, an Implementation Guide
4.5
РСД35,909
IT Service Management ITSM Tools Third Edition
РСД51,569
It's Not the Big That Eat the Small...It's the Fas: How to Use Speed as a Competitive Tool in Business
РСД7,619
Make It Happen: A tiny book for building a BIG restaurant business
4.6
РСД3,126
The Economist Guide To Change And Project Management: Getting it right and achieving lasting benefit
4.7
РСД12,659
Financial Management For IT Services A Complete Guide - 2020 Edition
РСД51,359
The Chocolate Elephant Part 1: Business Process Management and IT Service Management
РСД926
Affiliate Program Management: An Hour a Day
РСД7,469
IT Service Management Based on ITIL: A Pocket Guide Paperback – Illustrated, 30 August 2007
4.2
РСД3,723
ITIL® 4 Create, Deliver and Support (CDS): Your companion to the ITIL 4 Managing Professional CDS certification
4.4
РСД6,334
This is Service Design Thinking. Basics - Tools - Cases
4.5
РСД5,591
Reframing ITIL: A Systems Thinking Look at IT Service Management
РСД9,379
Effective IT Service Management: To ITIL and Beyond!
4.5
РСД19,884
Measuring Itsm: Measuring, Reporting, and Modeling the It Service
РСД4,026
IT- Service Management Op Basis Van ITIL
РСД17,629
The Customer Experience Book: How to design, measure and improve customer experience in your business
4.3
РСД13,349
Implementing Itsm: From Silos to Services: Transforming the It Organization to an It Service Management Valued Partner
РСД9,409
IT-Service Management
РСД15,389
Selling to Serve: Sell Your Accounting & Bookkeeping Services with Unshakeable Confidence for More Than You Thought Possible
4.5
РСД13,419
Offshoring IT Services: Offshoring Management, 2nd revised edition
РСД2,129
Foundations of IT Service Management with ITIL 2011: ITIL Foundations Course in a Book
4.5
РСД4,053
Die Ausrichtung des IT-Service-Managements auf die Digitalisierung
РСД25,059
REVENUE MANAGEMENT MADE EASY, for Midscale and Limited-Service Hotels Paperback – Big Book, 29 March 2018
4.2
РСД13,299
Itgp ITIL(R) Foundation Essentials ITIL 4 Edition: The ultimate revision guide
4.5
РСД3,095
The Consultant′s Handbook: A Practical Guide to Delivering High–value and Differentiated Services in a Competitive Marketplace
РСД7,059
IT-Service-Security in Begriffen und Zusammenhänge: Managementmethoden und Rezepte für Anwender und IT
РСД3,839
Contemporary IT Service Delivery in Enterprise: Handbook for Service Delivery Manager Paperback – 7 Jun. 2019
4.4
РСД10,709
A Practical Guide to Service Management
РСД3,990
ITSM - IT Service Management Foundation Based On ISO/IEC 20000 Exam Practice Questions & Dumps: Exam Practice Questions for ITSM ISO/IEC 20000 Exam Prep Latest Version
РСД3,509
Strategy Management for IT Services A Complete Guide - 2019 Edition
РСД11,401
IT Service Continuity Management A Complete Guide - 2020 Edition
РСД51,329
ITIL FOUNDATION - IT SERVICE MANAGEMENT EXAM PREP TEST AND STUDY GUIDE: Exam Prep Certification for ITIL V4
РСД9,249
Customer Centricity & Globalisation: Project Management: Manufacturing & It Services
РСД1,658
Productize: The Ultimate Guide to Turning Professional Service
4.0
РСД14,259
Introduction to Revenue Management for Hotels: Tools and strategies to maximize the revenue of your property
РСД5,779
Human-centred design for IT service management
РСД5,970
How Clients Buy: A Practical Guide to Business Development for Consulting and Professional Services
4.4
РСД3,017
IT Incident Management part of IT Service Management: Incident Management
FREE
IT Service Management ITSM A Complete Guide
РСД55,629
Financial management for IT services A Complete Guide - 2019 Edition
РСД51,219
Six Sigma for IT Management: A Pocket Guide
4.6
РСД3,003
Implementing Metrics for IT Service Management: ITSM Library, an Implementation Guide: Volume 3 (Best Practice Library: IT Management)
4.5
РСД2,033
IT SERVICE MANAGEMENT: SUPPORT FOR YOUR ITSM FOUNDATION EXAM
4.4
РСД21,449
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